1. Who We Are

VETONGROUP ("we", "us") provides built-environment consultancy services from Benin City, Edo State, Nigeria. This policy explains how we handle personal information collected through our website, client portal, and staff workspace.

2. Information We Collect

We collect information you provide directly: name, email address, phone number, WhatsApp number, country of residence, project details, and documents you upload to your project file.

3. How We Use Your Information

We use your information to provide and improve our services: process your enquiries, manage your projects, communicate updates, issue invoices and receipts, and meet legal obligations.

4. Data Sharing

We share data only with service providers essential to our operations (e.g. Cloudflare R2 for file storage, Resend for email, Paystack for payments) and with government agencies where required to process your approvals. We never sell your data.

5. Data Security

We protect your data with encryption in transit, hashed passwords, role-based access controls, and signed, time-limited document URLs. Access to your project file is restricted to you and authorised staff.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected]. You can also download your project data from your portal profile page.

7. Retention

We retain project records for the period required by Nigerian law and our professional obligations, after which they are securely deleted.

8. Contact

Questions about this policy: [email protected] · 23 Sapele Road, Benin City, Edo State, Nigeria.

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